Deliveries

The transport of your parcel
Shipping costs include packing, handling and postage. They may contain a fixed part and a variable part based on the price or the weight of your order. We recommend that you gather your purchases in a single command. We cannot group two separate commands, and you must pay the charges for each of them. Your parcel is shipped at your own risk, a particular care is given to the packages containing scores old and fragile.
The packages are oversized and protected.

The delivery of the parcel
Deliveries are made by mail to the purchaser's choice, either in letter eco (only for orders under 2 kg), or colissimo (without signature) for the France, in international colissimo abroad, within a time limit in principle 48 hours, at the address indicated in the order which may not be in the geographic area agreed. The risks are the sole responsibility of the purchaser for the eco, colissimo (without signature) letters from time products have left the premises of "partitions-anciennes".

In the event of damage during transport, loss of the parcel, the reasoned protest must be made with the carrier within three days from the delivery. A copy of this protest must be addressed "partitions-anciennes" within a maximum of 7 days and by mail in order to allow a "partitions-anciennes" to initiate a claim with the carrier.

Ao challenge concerning the delivery is possible with 'partitions-anciennes' if the package appears as having been delivered (in colissimo without signature), computer system (flashing) of the post being authentic as well as proof of deposit in a post office by "partitions-anciennes".

 In the case of non-reception of the parcel for the modes of transport Colissimo followed (without signature), the buyer shall inform "partitions-anciennes" by postal mail within 7 days following the notification of delivery. "partitions-anciennes" will then make a claim with the carrier in order to have proof of distribution. If proof of distribution is confirmed, the buyer may claim no compensation of any kind whatsoever. If the distribution of the part of the carrier is not proven, compensation will be paid to "partitions-anciennes" under the insurance related to the mode of transport. The buyer will then be able to claim reimbursement of this allowance and only has it and subject it has well paid "partitions-anciennes".

 The delivery times are given for informational and a possible overrun will not give rise to any damages, deduction or cancellation of the order by the customer. However if these exceed thirty days from the order, the contract of sale may be terminated and the purchaser refunded.

In case of address of wrong delivery (subject to the return of the package in the premises of "partitions-anciennes"), the buyer has the option to request reimbursement of his order without shipping costs, or to request a reshipment of the order after settlement of the new shipping costs.

In the event of non-receipt by the purchaser during the presentation of the order by the carrier to the delivery address specified as well as the premises of the carrier (subject to the return of the package in the premises of "partitions-anciennes"), the buyer has the option to request reimbursement of his order without shipping costs, or to request a reshipment of the order after settlement of the new shipping costs.


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